Majid Al Futtaim — Belong App
Home Improvements NOC
Redefining Renovation Approvals – A Seamless NOC Experience for Modern Communities
2024
— The Home Improvements NOC module was built to streamline the process for property owners seeking approval to renovate their units. As the product designer, I led the UX strategy and end-to-end design implementation, ensuring legal compliance, operational clarity, and user confidence across the application journey.
SERVICES
UX Strategy, UI Design, Workflow Mapping, User Testing, Feature Prioritization, Developer Handoff
Project Overview
The objective for Home Improvements NOC was to create a structured, user-centric flow that empowers residents to apply for renovations while complying with community guidelines.
The objective for Home Improvements NOC was to create a structured, user-centric flow that empowers residents to apply for renovations while complying with community guidelines.
This module required careful alignment of community rules, approval workflows, and technical validations. My responsibility was to design a solution that simplified the process while incorporating multiple user types—residents, property managers, and contractors. Close coordination with stakeholders helped shape a system that balanced ease of use with strict compliance requirements.
