Majid Al Futtaim — Belong App
Instalments Payment
Empowering Property Owners to Stay on Track — Seamless Instalment Management Inside Belong
Mar 2023
— The Instalments Payment module was designed to give property owners a clear, flexible, and secure way to manage their due payments. From viewing outstanding amounts to making partial payments and tracking late penalties, this solution made the payment experience more transparent and self-served.
SERVICES
UX Research, Flow Mapping, UI Design, Edge Case Handling, Dev Handoff, QA Support
Project Overview
To design a centralized experience where property owners can view, manage, and pay their instalments efficiently—eliminating confusion and dependency on offline follow-ups.
To design a centralized experience where property owners can view, manage, and pay their instalments efficiently—eliminating confusion and dependency on offline follow-ups.
This module focused on financial clarity and actionability. Users can now view their outstanding payments, due dates, penalty charges (LPF), and make partial or full payments instantly. I collaborated with finance, legal, and tech teams to ensure all scenarios—like expired links, underpayments, and future-dated instalments—were handled cleanly in the flow.
